SMS Terms & Conditions

By opting in to receive SMS (text) messages from ADS Auto Part, you agree to the terms and conditions outlined below. These terms govern how we collect, use, and manage SMS communications with our customers.

1. SMS Consent Communication

The phone numbers collected as part of the SMS opt-in process will not be shared with third parties or affiliates for marketing purposes. Your privacy and trust are important to us.

2. Types of SMS Communications

If you have provided consent to receive SMS messages from ADS Auto Part, you may receive texts related to the following:

• Order confirmations and shipping updates

• Delivery updates

• Follow-up messages regarding requested support

• Billing or product-related inquiries

Example:

“Hello, thank you for reaching out to ADS Auto Part. We have received your message and will get back to you shortly. For urgent inquiries, please call us at 302-666-0715. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on the type of communication and your level of interaction with our services.

Example:

“Message frequency may vary. You may receive up to 2 SMS messages per week regarding order, delivery, shipping or product updates.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier’s pricing plan. These fees may vary based on domestic or international messaging.

5. Opt-In Method

You may opt in to receive SMS messages from ADS Auto Part in the following ways:

• By checking the SMS consent box on our website’s online contact form

• Verbally, when speaking to a representative on phone

6. Opt-Out Method

You may opt out of SMS communications at any time by:

• Replying “STOP” to any SMS message you receive

• Contacting us directly at:

  Email: support@adsautopart.com

  Phone: 302-666-0715

Once you opt out, you will no longer receive SMS messages from us unless you re-enroll by giving renewed consent.

7. Help

If you are experiencing issues with our SMS service, you can:

• Reply with the keyword “HELP” to any message

• Visit our Contact Page at www.adsautopart.com/contact

• Call us at 302-666-0715

8. Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on website contact form or verbally tell us that you do not wish to receive SMS messages from us when on phone with customer representative. Participation is completely optional.

9. Standard Messaging Disclosures

• Message and data rates may apply

• You can opt out at any time by replying “STOP”

• For assistance, reply “HELP” or visit our Privacy Policy